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Production Coordinator


Waco, TX, US


A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.




Under direction of the Production Leader, and based on the area’s top losses and key challenges, the Production Coordinator creates and executes plans to accelerate building people capability. They train, coach and mentor operators to deliver the daily production plan and the 90 day plan. The Production Coordinator is an integral member of the production team on each shift. They are a flexible resource in their area of support and fill in as the Production Leader to ensure smooth operation of the shift, and operate equipment as needed.




Works directly with the Production Leader to create the daily and weekly production plan and supports the execution of the plan focused on associate capability and flawless execution.

As the key trainer and equipment/machinery expert of an assigned area, responsible to build operator capability, problem solving and technical understanding across teams and shifts.

In the absence of the Production Leader, performs the duties of the role demonstrating the necessary leadership behaviors.

As the subject matter expert of the Autonomous Maintenance (AM) and Daily Management Systems (DMS) provides guidance and training to Associates in these areas of expertise; including DMS, Clean Inspect Lubricate (CIL), Centerlines (CL’s), Abnormality Handling, and 5S.

Drives loss elimination of raw ingredients, packaging material, and finished goods through observation of production operations and by analyzing loss data to recommend solutions

Recommends to the Production Leader areas of opportunity to improve Key Performance Indicators (KPIs) such as productivity, quality, safety, etc.

Participates in the execution of planned production “stops” to perform regular maintenance or other routine activities; coach operators on the effectiveness of proactive planning verses unplanned breakdowns.

Influences and mentors associates on their self-development and business objectives.


Maintains Level 4 Step Up Cards (SUCs).

May relieve operators as needed within assigned production areas.

Works Independently within established procedures and practices.




There may be multiple Production Coordinator roles within a factory covering more than one area in partnership with the Production Leader to ensure continuous production operations.  The Production Leader may depend on this job to onboard and train new Associates while continuing to build capability across all assigned areas.  This role will fill-in for the Production Leader and must have the ability to effectively communicate with Value Stream Managers, CI Engineers, Maintenance Leads, and Quality & Safety Associates.   The decisions made by the role will directly impact the productivity of work area.




1. Education & Professional Qualification



Associate Degree in a technical field of study and 2 years’ experience in a TPM/technical, manufacturing environment or 5+ years of experience in manufacturing with progressive levels of responsibility

Certified Trainer (Daily Management System (DMS) Autonomous Maintenance (AM), Problem solving, etc.)


2. Knowledge & Experience


Required to have all the skills and knowledge of Operator 1-4 in addition to the following:


    1. Has the ability to operate and knowledge to manage the operations of all the production equipment of multiple production areas within a factory
    2. Complete all the necessary training and requirements to become a recognized Autonomous Maintenance Coach within the AM Pillar
    3. Able to operate all the equipment in an assigned area to effectively train other Associates
    4. Has advanced skills, typically gained through a combination of job-related training and considerable work experience
    5. Demonstrated experience in leading change and situational leadership.
    6. Excellent written and oral communication skills.
    7. Proficient in MS Office (Excel to capture and analyse data and powerpoint to deliver presentations and training) and SAP.



Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


Nearest Major Market: Waco

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