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TJN- Lab Supervisor


Tianjin, TJ, CN


A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.


Job Purpose/Overview

This role is to ensure accuracy and reliability of test results both internal and external laboratories for analytical and microbiological laboratory and supports the continuous improvement of laboratory management system to ensure compliance with Mars Global LQS standards and others MGS Lab requirements. 


Key Responsibilities 
1. Organize priorities and conduct of routine test and sampling in laboratory to ensure testing result is delivered as turn around times and meet customer requirement.
2. Develop PT/RING TEST plan to ensure the capability of personnel and reliability of TEST results.
3. Monitor lab performance, communicate to team and lead trouble shooting action, back up and execute plan when face any issue.
4. Conduct daily management of external laboratories, review KPI performance regularly, and participate in the audit of key external laboratories.
5. Responsible for internal and external communication and coordination of anomaly detection and emergency requirements to support business requirements.
6.Responsible for the input of external test results and the report of NC/PRIMP.
7.Conduct feasibility study for new testing method and review current testing method to be practical and effective in implementation as well as meet business requirement.
8.Lead, Implement, maintain and continuously improve Laboratory system (GLP:ISO/IEC 17025).
9.Coordinate and arrange the lab internal audit led by MGS team and follow up nonconformance.
10.Evaluate and control laboratory cost, including annual budget, payment operation, financial reconciliation and cost analysis, as well as lead cost saving activity in Laboratory.
11. NIR technical support and the Key User of laboratory system(SAP, NEXUS),supporting the launch of new projects, providing training and assisting in problem solving.
12.Verify laboratory test result accuracy through effective verification with either internal or external laboratory.
13. Validate the test method of raw material and finished product as required and verify SAP master data.
14.Back up testing responsibilities to provide timely support to emergency needs.


Context and Scope

This role is to ensure accuracy and reliability of test results both internal and external laboratories for analytical and microbiological laboratory and supports the continuous improvement of laboratory management system to ensure compliance with Mars Global LQS standards and others MGS Lab requirements. This role is also to implement and maintain new testing method to support company’s requirement, manage on laboratory budget within target, report and coordinate on contingency plan for laboratory when equipment breakdown, develop and continuous improvement on monitoring process in laboratory.


Job Specifications/Qualifications

1. Bachelor Degree in Science, Food science, Food  Technology, Biotechnology 
2. 5 years direct experiences in the field of Laboratory and working experience in food factory laboratory is preferred
3. Good statistical and laboratory knowledge (Statistic, ISO/IEC 17025, GLP)
4. There is skill in using laboratory analytical instrument (e.g. GC,HPLC,NIR etc.).
5. There is experience in Microbiological and chemical testing method
6. Good communication skills to keep in touch with internal and external stakeholders and to assist in motivating, training and improving the lab team
7. Familiar with root cause analysis, SMART decision making, risk assessment and other quality tools
8. English listening, speaking, reading and writing skills
9. Skilled at the use of office softwares




Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


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