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Shift Manager


Shanghai, SH, CN


A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.


Key Responsibilities/职位描述


  Ensure all the associates respect safety rules

 Ensure all associate follow the PPE procedure

  Apply and ensure the compliance of OSHAS18001 o Authority to stop any unsafe activity in the site

  Report any accident/incident or potential risk to EHS team and manager o Coordinate the yearly fire exercise in the shift



Detect all potential risk in the working environment

  Ensure all the associates respect the environment rules within process department

 Apply and ensure the compliance of ISO14001 standards

  Authority to stop any activity that presents some risk to the environment

  Report any incident/accident or potential risk to the environment



 Apply and ensure the compliance with Mars QMP standards, ISO9001 and ISO22001, GMP/GHP and 5S.

 Support the HACCP program in the department o Support CCPs and oPRPs

Manage all the cleaning activities in production area

 Be part of internal auditor team to support internal audits within the site o Work closely to costumer complaint to answer about claims

  Communicate and inform HACCP team about any change on the production that can impact quality and food safety

  Manage product qualification with local QFS and central R&D

  Deal with NC according to NC policy.

  Ensure the respect of the analysis method and conformity to specifications

  Ensure and respect the factory zoning and food safety policy with the whole shift o Report the food safety issue to food safety coordinator




 Allocate manpower where and when needed (daily check of under/ overtime)

 Evaluate and manage the training needs of the shifts

  Execute program of personnel development and specific skills training in relation to Mars leadership development program.

 Determine eventual need of temporary worker

  Coordinate and deliver the safety training to the new comer and team



  Full responsibility for the people during the night shift

   Build and coordinate intervention team in case of emergency

  Ensure respect of production planning for grinding, extrusion , packing and expedition in term of quantity, quality and time.

  Organize the people attendance to answer the production plan requirement

   Manage break time.

   Ensure optimized usage of the production lines and can organize downgraded work.

   Manage priority of missing products and shortage

  Apply all decisions made by AWU Manager to improve productivity

   Priorities maintenance people intervention.

   Inform the factory manager about the project progressing

  Responsible for the implementation of food safety requirement

    Ensure the resource of food safety implementation

   Responsible for the action validation and implementation

   Other tasks assigned by the manager



   Apply and make the shift apply 5S in the factory

   Ensure the cleaning at the end of each shift

   Follow weekly cleaning in production

    Manage cleaning, reworks/waste during the shift



   Share and provide any document or information to the other department

   Communicate any change on any relevant on the shift to the concerned manager

   Communicate nonconformance issues to relevant managers

   Communicate and share the results of production with the team

    Schedule regular meeting with shift associate to present the results, strategy and any other issues that impact on the daily basis operation



  1. Bachelor degree or equivalent, engineering background preferred
  2. Previous experience in food / feed precess / FMCG industry
  3. English: read, written, spoken
  4. Fully functional Microsoft Office software
  5. Good communication & negotiation skills, Initiative, Self-motivated, Team player, Safety &Hygiene &Quality conscious, Technically inclined, Management skills
  6. Valid health certificate




Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


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