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Quality & Food Safety Manager- North Sioux City, SD


North Sioux City, SD, US, 57049


A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.


Relocation Options Available!


Job Purpose:

Guarantee the compliance of quality equipment, operator skills & organization with RC standards and client requirements. Ensure product is made within specifications, site is cleaned and sanitized as necessary to the standard expected and serve as part of the site’s leadership team.


What we are looking for:

Minimum Requirements:

  • Bachelor’s degree (preferably in food safety or engineering)
  • 5+ years’ experience within a quality and/or food safety role
  • Previous experience in food/petfood/beverage/feed process industry
  • Previous experience in a people manager role
  • Previous auditing experience
  • Previous manufacturing/plant environment experience
  • Unrestricted range of motion, color discrimination, Olfactory & texture perception, depth perception, Tolerance to hot environment.


Preferred Qualifications:

  • Previous wet food production experience


Key Responsibilities:


  • Guarantee and apply ISO 9001, FSS/ISO22000, Mars Standards, and all related working procedures
  • Develop, implement and maintain the HACCP program in the process department
  • Insure GMP-GHP in the area
  • Update Flowchart and Hazard Analysis
  • Analysis of results for verification activities, internal and external audits
  • Implement, maintain CCPs, OPrPs and PrPs in the department
  • Ensure All Associates receive necessary Q&FS trainings periodically (to include Food Safety/ CCPs and OPrPs for example).
  • Manage non-conformities (decide, put on hold, isolate, destruct), analyses for root causes and undertake correctives actions
  • Leader and key facilitator of Site’s Management Review sessions.
  • Leads the Food Safety Team & Food Defense as the Program owner.
  • Owner of (calibration) the quality control equipment
  • Continuously train Managers and Personnel for Quality excellence and provide advice to relevant Associates for needed training and perform active survey for new federal or state laws and/or regulations
  • Relay any information / communication from Central Research and Development Department to RC United States Company
  • Provide updated recipes into Supervision and Navision software
  • Supervise routine Raw Materials and Finished Products sampling plans
  • Owner of local palatability tests and product grading for development or/and improvement of FP
  • Manage local external laboratories in relation with RC Central Laboratory
  • Analytically  process any Finished Product complaints (Prepare samples / Collect results / Communicate reports) and provide advices / assistance for trials / research of new RM / internal certification of new suppliers
  • Quality Control and Quality Assurance activities
  • Maintain the Quality information supply chain (quality control documents…)
  • Prepare laboratory annual operating budgets and deliver within financial commitments.
  • Responsible for daily product evaluation (cutting) program



  • Direct RM Receiving workforce, Sanitation Workforce, Sanitation and Hygiene Manager, QFS Coordinator, Factory Lab Manage, Site Sterilization Expert and Q&FS Documentation Support:
  • Attribute Bonus / Annual interview / Manage for continuous improvement
  • Identify & report cross training needs & opportunities within the receiving department for optimizing the performance
  • Establish program & documents for training (Quality analysis & ISO modules)
  • Participate in the recruitment of new associates, forecasting future needs within the department and in a manner in which one vacancy does not put at risk the operation of the department.
  • Provide coaching and/or disciplinary action where it is deemed necessary
  • Manage any RM receiving and laboratory operations within budgeted costs, productivity objectives and quality standards
  • Manage & be fully responsible for environment protection within RM receiving & Laboratory Department
  • Owner of Pest Control Program and sanitation (cleanliness) Programs
  • Provide guidance and perform active survey for new federal or state laws and/or regulations


What can you expect from Mars?

  • The opportunity to learn, develop and take charge of your own career.
  • An industry competitive salary and benefits package. 
  • To be respected and valued.
  • The Five Principles at the center of every decision we make.
  • The opportunity to work cross functionally, add value and impact a better world for generations to come.



Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


Nearest Major Market: Sioux Falls

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