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Digital Transformation Manager


Newark, NJ, US

JOB CATEGORY:  Information Services

A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.


Purpose of Role:

Mars has undertaken a digital transformation to empower Associates to create value faster and with more agility.


The role of Digital Transformation Manager is to accelerate the impact of our enterprise-wide digital transformation through crafting senior and associate communications, and tracking/monitoring Mars progress in applying digital capabilities towards more portions of Mars business.


This individual will be technologically savvy, strategically a breakthrough thinker and able to roll up their sleeves as a communicator and influencer. They will be at the forefront of trends and emerging technology, consistently sharing back ideas and findings with internal teams and partners. This disruptive, strategic thinker and operator will help drive Mars digital growth we are proud of. 


Key Responsibilities:

The Digital Transformation Manager will help ensure impact from Mars digital acceleration (DA) investment by tracking DA portfolio spend and outcomes, in partnership with S&F


They will help embed Mars digital capabilities by a) proposing and measuring leading and lagging indicators of digital adoption (partnering with user centricity, automation, analytics teams), b) capturing a living set of case studies showcasing impact and learnings


This individual contributor will help cultivate sponsorship and solicit guidance from our most senior stakeholders by a) creating transformation pre-reads and decks for audiences including MLT, HUB, BoD and segment executives, b) tracking and organizing for senior interactions. Specifically:


  • Create content for executive level internal and external presentations, as well as assets in support of the DA communications plan. This includes producing infographics, videos, gifs, experiences, motion graphics, and more as needed.


  • As part of Mars effort to upskill every Associate to be digital, this role will create and present communications materials that paint a cohesive picture of digital acceleration and transformation. These will be consistent with Mars branding (format consistency, tone of voice, logos, visuals etc.) 


As an expert individual contributor, the incumbent is expected to be a hands-on, disruptive thinker who will be accountable for developing a deep understanding of our business to identify opportunities to make a difference through the power of digital transformation internally and with external inspiration. 


Serve as an advocate for digital transformation across Mars interactions. The role will interact with all Mars business segments, including the most senior executive levels.


Collaborate and liaise with DA Director, Program Leads, S&F, Chief of Staff, CA and other functions to ensure a robust view of DA initiatives and to collect relevant learnings and success stories to share sponsors. 


Stay up to date with the leading edge of digital technology, transformation, and change management trends. 


Context & Scope:

The incumbent will have responsibility for helping our transformation accelerate, by tracking and monitoring Initiative Impact, capturing a database of case studies and being able to turn these into effective communications

As a visible agent of transformation, you will be at the heart of a business mindset and behavior change – your communications materials need to be able to inspire senior leaders and all Associates to understand and embrace this change.

The incumbent will have a strong appreciation for the power of the right metrics; they will propose and track measures that ensure we have leading and lagging indicators of digital acceleration

To be effective, you will need a true passion for digital transformation, seeking internal and external provocation, and being able to synthesize these into cohesive points of view


What are we looking for?

•            Bachelor's degree

•            Minimum 3-5+ years’ experience influencing transformations, ideally leveraging digital technology


•            Track record of designing, developing high impact engaging content, using a variety of innovative approaches

•            Ability to identify and track relevant KPIs

•            Proven ability to effectively prioritize and execute tasks in high pressure environment

•            Strong stakeholder management and comfort around higher management

•            Strong and proven project management skills

•            Experience working with cross-functional, matrixed teams, internal and external resources

•            Experience managing in a global environment

•            Work well independently and in teams

•            Creatively minded with an ability to bring concepts to life

•            Excellent interpersonal and relationship-building skills

•            Must have a passion for digital technologies

•            Strong analytical and problem solving skills 

•            Strong communication and influence skills


Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


Nearest Major Market: Newark
Nearest Secondary Market: New York City

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