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Candy Lead - M&M's World, NYC

LOCATION: 

New York, NY, US, 10019

JOB CATEGORY:  Sales
REQUISITION NUMBER:  184471

A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

 

Purpose of Role:

The Candy Lead is responsible for the productivity and efficiency of daily freight processing, stock room organization and merchandise replenishment

The primary purpose of this position is to meet all shipment processing /replenishment standards and productivity goals so that our Guests will have a memorable experience in our colorful retail environment that is visually appealing, Big, Bold and Branded and filled to capacity

 

Principal Accountabilities:

  • DRIVE RESULTS / GUEST SERVICE- ACHIEVE OUR GOALS BY DELIVERING THE MOST FUN RETAIL AND GUEST EXPERIENCE
  • Displays a "Guest comes first" attitude by Smiling and saying Hi to all Guests even when working in a merchandising role
  • Contributes to and is knowledgeable of store sales goals and results
  • Balances serving multiple Guests and completing multiple tasks
  • Acts as a positive role model for others by demonstrating passion and enthusiasm

 

TALENT MANAGEMENT- DELIVER AN EXPECTIONAL RETAIL EXPERIENCE BY DELIGHTING OUR GUESTS THROUGH OUR FUN, KNOWLEDGE AND PASSION FOR OUR BRAND

  • Educates Associates on merchandising processing, new product knowledge, selling strategies and merchandise presentation techniques
  • Partners with Supervisor and ASD Operations to holds team accountable to shipment  processing productivity goals and replenish standards

 

PRESENTATION EXCELLENCE- CREATE A VISUALLY EXCITING MERCHANDISE PRESENTATION BY DELIVERING OUR BRAND STANDARD PROMISE

 

  • Partners with Manager On Duty to uphold M&Ms World visual standards and product

      placement as directed by corporate team

  • Ensures all areas Onstage are neat, clean and organized and filled to the correct

       capacity and that all styles and sizes are represented

  • Proactive in recovery of Onstage by folding, sizing and detailing standards to protect

       the stores appearance and with a sense of urgency

  • Consistently adheres to stock processing standards
  • Ensures box office is stocked with bags, boxes and supplies
  • Ensures backstock is neat, and organized
  • Complies with all safety standards

 

OPERATIONAL EXCELLENCE- ENSURING OPERATIONAL EFFICIENCIES WHILE DELIVERING AN EXCITING RETAIL EXPERIENCE 

 

  • In partnership with MOD leads a morning replenishment team
  • Coordinates morning truck, moves merchandise to floor for processing and   

      Replenishments Onstage as well as floor replenishment rooms

  • Performs replenishment role; following M&Ms World processing standards and meeting productivity goals
  • Works with visual associates to create and maintain visual standards as directed by

       Corporate team

  • Compliance to all company policies and procedures including Loss Prevention and

      Safety/Emergency procedures

  • Ensures all areas of the store including the Onstage and Backstage are neat clean, organized operational and safe
  • Utilizes Mars Selling Program to deter/prevent external theft
  • Ability to use equipment/tools in support of the job function, in a safe and responsible  manner
  • Ensures code dates for food products are up to date

PERSONAL LEADERSHIP- EXEMPLIFY LEADERSHIP COMPETENCIES THAT DRIVE A HIGH PERFORMING, HIGHLY ENGAGED TEAM

  • Training new Associates, as needed.
  • Must be on time for work and take breaks in timely manner
  • Adheres to all Dress Code standards
  • Ability to represent our brand appropriately and responsibly
  • Ability to maintain standards in designated area of responsibility
  • Ability to manage time at work effectively and efficiently
  • Must be able to contribute to the success of the team in a positive way
  • Sense of urgency in handling job responsibilities
  • Exemplifies the 5 Principles of Mars
  • Be an inspiration to others, ethically and professionally
  • Ability to develop personal skills and capability through on-going training, as provide by the company
  • Supportive of management decisions
  • Other duties as assigned by the management team

 

Mission Critical Competencies

  • Approachability
  • Customer Focus
  • Integrity and Trust
  • Drive for Results
  • Process Management
  • Peer Relationships
  • Directing and Motivating Others

 

Key Functional Retail Knowledge Skills/Knowledge

  • Guest Service
  • Selling
  • Merchandising
  • Brand / Product Knowledge
  • Store Operations
  • Business Acumen
  • Personnel Policies and Procedures
    • Demonstrated ability for mathematical skills
    • Ability to lift 30 pounds
  • Planning Skills (ability to forecast needs of the stock room)
  • Standards management to include merchandise and operational procedures

 

Key Experiences

  • Experience in a retail location, with emphasis on freight processing and replenishment

Desired Education

  • High School Degree

Decision Making Authority and Impact

  • Set priorities for work flow of the day
  • Make recommendations to enhance operational and associate needs
  • Make immediate decisions regarding guest service issues

 

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

 


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Job Segment: Merchandising, Retail