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Order Management System Project Manager M/W


Montpellier, 34, FR


Order Management System Project Manager - Royal Canin M/W


Location:  Montpellier area, France - Royal Canin Headquarters

Type of contract: long term contract


Join Mars and start creating a more prosperous future – for your community, for the planet and for yourself. From the moment you come aboard, you’ll find endless opportunities to pursue your passions, take on new challenges and explore the diverse business of a family-owned global player. And with the support of great managers, mentors and colleagues, you’ll be able to achieve everything you ever dreamed of and more. At Mars, your tomorrow starts today.


Want to know more about our business, functions and working environment? Talk to our Ambassadors




Business Process Owner (BPO) Order Management Systems (OMS) is a global position, reporting to the Global Supply Chain (SC) and Digital Value Chain Operations (VCO) Director and working closely with the Logistics and Services Director.

The BPO OMS owns the business process, assessing and improving business process standards in their area of responsibility :  Order Management System OmniChannel including exploring standards outside Mars as well as within, to ensure we continuously develop best practice where we see competitive edge.

The BPO OMS ensures the deployment of OMS OmniChannel Business Process standards through utilizing the contribution of the Functional Expert and Key User communities supported by Mars Information Services or solutions providers.


Key Responsibilities

  • Owns business processes in OMS OmniChannel incl. the related standards reports, and secure consistent deployment across Royal Canin.
  • Owns the functional content of the Process Playbook and Assessment Toolkit for OMS Supply Chain area.
  • Develop roadmap to eliminate all “Not at Foundation” processes for area, ensuring clear progression to roadmap.
  • Ensure processes are fully End to End and not just optimized for discrete parts , through working effectively with all related functions such as Data , Finance , Commercial , Quality etc
  • Owns the connectivity to appropriate external forums / knowledge sources to ensure our processes remain state of the art , including appropriate benchmarking ,where they add value to the customer / E2E supply chain .
  • Community management of the relevant Key user. Agree development plan with each Key User to increase their contribution . The BPO owns the overall effectiveness of the Key User community


Key Figures & elements

  • Order Management System program budget: 15M$ for 3 years
  • Scope: all Markets and/or Factories




  • Degree preferably in IT or Supply Chain
  • Excellent English language skills (both written and verbal)
  • APICS “BASICS” of Supply Chain Management is a plus
  • Skills in ERP implementation are also a specific advantage
  • Ability to train, explain and clarify with simple words to all stakeholders range from top to field is a plus



  • Experience in choosing an OMS solution from the markets
  • Experience in OMS implementation and launch
  • Experience in leading project or stream within large project
  • Ideally, experience in change management
  • Use to work in an international environment



Ability to travel up to 25%

Fluent in English (spoken and written)




At Mars we’re all united by a common goal – to build relationships with trust, dignity and mutual respect today to make the world a better place for people and pets tomorrow. We’ve been proudly family owned for over 100 years, and it’s this independence that gives us the gift of freedom to think in generations, not financial years. So we invest in the long-term future of our business, our people, and the planet, guided by our enduring Principles.


Mars France employs over 4 200 Associates in 9 different factories and offices from Montpellier to Strasbourg, and on the field. Our Associates work across your favorite brands like m&m’s, Freedent, Whiskas, Pedigree, Royal Canin, Uncle Ben’s or Suzi Wan.

For 6 year in row, Mars has proudly been one of the 3 best Workplaces in France (according to the Great Place to Work® Institute). Mars is also recognized as the favorite company for interns and apprentices according to Happy Trainees® 2019.

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