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Shipping Operator - $1,500 Sign on Bonus


Lebanon, TN, US, 37090


A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.


Job Title

Shipping Operator

Segment / Business Unit

Petcare/Petcare Royal canin

Country / Site


Job Function

Supply/Supply Chain

Expected Job Level






Job Purpose/Overview


The purpose of this role is to provide shipping and transfer support to the Production Team.    

This role is also intended to ensure our product is staged Production use, audited, handled, stored, and shipped and readily tracked efficiently while meeting our high quality standards and maintaining targeted customer service levels.


Key Responsibilities


Lead safety & quality in warehouse and shipping operations.

Adhere to all Mars Inc/Royal Canin Safety & QFS requirements.

Service the Packaging Line

Wrap Pallets of Finished Product with Stretch-Wrap Material

Stack empty bags for Packaging Line as necessary.

Stack broken down cardboard boxes into case erector for Packaging Line as necessary

Stage Finished Product in Warehouse and or trailer

Prepare Trailer for Loading

Load Trailers with Finished Product

Unload Production Supplies (Raw material, Packaging, pallets) from Trailers

Escalate and Report all issues to Shipping Coordinator, Warehouse Coordinator, Shift Manager and or Flow Manager.

Assist in maintaining inventory accuracy and control (cycle counts).

Verify all required documentation including quality, production, and sanitation records.

Ensure all Flow housekeeping tasks are performed and the Master Sanitation Schedule (MSS) is executed.  Perform a changeover and walkthrough (MSE CPs) with the oncoming and off-going team to discuss shipping area status and to ensure cleanliness and safety.

Drive for 5S Step-Change in shipping/warehouse

Oversee and Maintain Forklift Charging/equalization schedule/Rack inspection

Make sure that all Forklift Pre-Checks are Done and Completed

Perform assigned task of master sanitation schedule of Extrusion

Perform miscellaneous tasks the Supervisor or Warehouse Coordinator directs

Assist in other production areas, as requested.



Context and Scope


Shipping lead oversees warehouse and shipping operations on shift basis.

Shipping operator is accountable for safety, quality and productivity.

Shipping operator needs to have eye for driving continuous improvement in shipping/warehouse operations.




Job Specifications/Qualifications

Education & Professional Qualifications

Highschool graduate and relevant logistics/transportation experience.


Knowledge / Experience

Basic knowledge of Warehouse and Transportation Management Systems. 

Forklift certified.


Key Mars Leadership Competencies (4-6)


  • Delivers Consistent Results
  • Creates Collaborative Relationships
  • Ability to Prioritize Tasks (Priority Setting)
  • Planning
  • Customer Focus




Key Functional Competencies & Technical Skills (3-5)

  • Conflict Management


  • Action Oriented


Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


Nearest Major Market: Nashville