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Training and Capabilities Manager


Huairou, BJ, CN

JOB CATEGORY:  Corporate Affairs

A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.


Key Responsibilities/职位描述

  • Manage and deploy the Mars GFSC training and capabilities strategy, leading the development and delivery of the annual training plan and programs. This includes: customized in-person and virtual training events, ‘train the trainer’ programs, and independent and accredited partner-led training courses in line with the agreed strategy and stated aims. 
  • Lead the exploration of new opportunities, bringing external insights and knowledge of the latest thinking in digital learning solutions ensuring up to date information on the use and application of new technology and techniques compatible with Mars IT and Learning Management System.
  • Lead collaboration activities with internal and external training providers, subject matter experts and the GFSC training steering team to ensure all courses are aligned with specific needs and quality requirements, developed in a timely manner and executed per the GFSC training plan.
  • Lead GFSC’s training program expert networks and relationships, establishing and maintaining critical connections with global external partners, Mars segment and functional representatives, Mars Corporate Quality, Mars University, Scientific and Regulatory Affairs (SRA), Mars Digital, and science teams.
  • Establish and implement metrics to monitor and measure the impact of training initiatives, generate insights, undertake continuous evaluation against stated objectives and enabling and assuring continuous improvement against all projects.
  • Partner with Mars U and other internal segment and functional stakeholders to ensure training program and event support broader Mars Q&FS purpose and strategy
  • Manage and deliver all training programs within the allocated GFSC training budget
  • Responsible for the development and management of Mars GFSC training center experience on site at the Mars GFSC and the Mars GFSC website.
  • Partner with the partnerships and collaborations team to ensure external engagement and training strategy support building capability and external research efforts and priorities
  • Partner with broader C&T team to manage regional speaking opportunities and external engagement activities
  • Partner with GRSC and One Mars CA globally and locally to execute against corporate reputation moments and pillars.
  • Manage the design and build of promotional materials and tools to support training deployment and drive uptake including interactive PDFs, flyers, and guidebooks



Education & Professional Qualifications    

•      A minimum of a bachelor’s degree in a scientific discipline such as food science, microbiology, chemistry, or similar.

     At least four years’ experience designing and delivering technical training (in-person training and remote/virtual), preferably in the fields of food science or food safety

     Experience or a qualification in learning and training design is desirable

     Good knowledge and practical experience in:

o     Functional/technical skills IT systems

o     Using Articulate Storyline and/or Adobe Captivate

o     Using Adobe InDesign, Illustrator and/or Photoshop

o     Video editing

Knowledge / Experience      

•      Project management experience is preferred

     Excellent networker, builds rapport easily and is skilled in delivering projects through others

     Evidence in learning design for example, a portfolio of learning solutions

     Experience in data reporting, analytics and insights

     Knowledge of platforms used to deploy virtual instructor led training 

     Excellent oral and written English and Chinese

     Creative, flexible and enjoys working in a complex, rapidly changing environment




Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


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