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Shift Manager - Henderson, NC (Some Relocation Benefits are Available)


Henderson, NC, US, 27537


A mutually rewarding experience.


Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.


About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.



We are seeking a Shift Manager for our Henderson, NC site.   

***Some relocation benefits may be available***




The Shift Manager supervises a multi-production area of operation.  The Manager will coordinate the short-term activities of this area within established guidelines and standards to produce the highest quality, lowest cost product in the safest and most efficient manner.  The Shift Manager will facilitate teams in his/her area of responsibility, conduct and coordinate the necessary training and implement and enforce established policy and strategy.

Continuous improvement is a key aspect of this role. It will be accomplished through developing and maintaining an organization that demonstrates improvement by continuously driving faults lower.


This position will be on a 8 hour weekly rotating shift between 1st, 2nd, and 3rd shift. The hours for these shifts are 6am - 2pm, 2pm-10pm, and 10pm to 6am. All of these shifts work Monday-Friday. Shifts are subject to change based on volume.

What would be your key responsibilities?


  • Conversion - Manage the efforts of operating teams of a multi-line, area, or technology on one shift in the efficient conversion of materials into quality products in a safe, secure and sanitary manner within the product design specifications.
  • Change Agent - Recommend and implement changes in methods, equipment, systems and organization, as needed.
  • Associate Advocacy - Manage associate relations issues and guide and direct the hiring, training, retraining, development and motivation of Operations Associates.
  • Goal Setting and Measurement - With the general guidance of the Operations Manager and through Operations teams, establish line performance standards and goals, and measure, control, take corrective action and report results as appropriate.
  • Troubleshooting - At this stage of technical development, and under the general guidance of the Operations Manager, the Line Manager utilizes the technical resources on shift for the preventive maintenance, repair and troubleshooting of process/packaging equipment problems, with the objective of effectively using these resources to achieve desired performance levels.
  • Communications - Ensure that open communications are established and that opportunities to broaden the scope and responsibility of Operations teams/associates are undertaken.
  • Technology Advancement - Advise the Operations Manager when opportunities exist for moving the line/area forward in technological change.
  • Operations Strategy - Participate with the Operations Manager in the implementation of improvement strategies that will help the line/area perform more effectively in the near term.
  • Associate Development - Evaluate associate performance and develop, in conjunction with associate's plans, to challenge their potential.
  • Personal Development - Keep abreast of the managerial and technical competencies, both within and outside Mars Petcare US.


What are we looking for?

  • An undergraduate degree, preferably in one of the Engineering, basic sciences or business-related disciplines.
  • 5 years’ experience in a Production Environment, preferred, but not required.
  • 3 years’ experience in a supervisory or managerial role, preferred, but not required.
  • Working knowledge of Good Manufacturing Practices, preferred, but not required.
  • Ability to convey communications clearly and concisely.
  • Understanding of major functions within the plant and the ability to work directly with all levels and functions., preferred, but not required.
  • Successful completion of a drug and background screen.


What can you expect from Mars? 

  • The opportunity to learn, develop and take charge of your own career. 
  • An industry competitive compensation and benefits package.
  • 401(k) match
  • The opportunity to work cross functionally, add value and impact a better world for generations to come. 
  • If you are passionate, a great problem solver, resilient and have a high drive for results, then we want to hear from you!



Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


Nearest Major Market: Raleigh

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