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Supplier Quality Assurance Specialist


Hackettstown, NJ, US

JOB CATEGORY:  Commercial

A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.


Supplier Quality Assurance Technician/Specialist


You will be responsible to ensure that raw and packaging materials that meet/exceed the needs of the regional manufacturing sites and end-users. You will be responsible to drive continuous improvement projects, identify /execute cost improvement initiatives, assure food/human/product safety, lead continuous quality improvement, and perform supplier site visits and audits.  The role requires a passion for quality with a preference for functional expertise in food, consumer products and/or snack materials.


The Supplier Quality Assurance Technician/Specialist interacts extensively with the procurement, manufacturing, product, and commodity development teams with emphasis on a broad set of commodity categories with low to medium risk levels.


What we are looking for:

Minimum Qualifications

  • BS degree in Biology, Chemistry, Food Science, Engineering, or related technical field
  • 3 years of experience in a technical area such as research and development, quality, operations, manufacturing, or engineering
  • Good common sense, decision quality
  • Free to travel in North America up to 50% of their time.  
  • Proficiency in Microsoft Office
  • Need to satisfactorily achieve accredited Lead Auditor certification during the first year

Preferred Qualifications:

  • 2+ years of experience with on quality management / food safety management
  • 2+ years of experience with supplier quality management
  • 3+ years of experience in a technical area such as R&D product development, quality, auditing, food safety, laboratory management, manufacturing, or engineering


What you'll be doing:

  • Assessment supplier’s capability to meet Mars standards of supply through:
    • Performing the SQA audit in a timely manner and drive completion of corrective actions
    • Review of analytical data compliance
    • Verifying that supplier hazard controls are operating effectively
    • Creates material risk assessments and supplier improvement plans
  • Partner with the buyer in ensuring the material specifications are reviewed, understood, agreed, and met by the supplier
  • Works in partnership with procurement/buying and quality teams to identify and execute inbound material cost, quality, food safety and efficiency improvement projects     
  • Manages specific inbound supply risks including material security, quality, food/product safety and regulatory compliance.
  • Conduct supplier reviews according to MQM/PQM standard
  • All other responsibilities as assigned




Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


Nearest Major Market: Allentown

Job Segment: Engineer, Quality Assurance, Scientific, R&D Engineer, Engineering, Technology