Job Details

Strategic Operations Senior Manager - Marketing&Sales

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Location: Guangzhou, 44, CN

Date: Sep 16, 2017

Requisition Number: 122572

Mars is one of world's leading food manufacturers brand. 

Mars makes a lot more than just chocolate. Indeed, 6 distinct and different businesses — Petcare, Chocolate, Wrigley, Food, Drinks and Symbioscience with over $35 billion global sales revenue from many great brands.

Today, the Mars family of Associates is 80,000 strong in 78 countries around the world.

Job Summary

This role manages a team of buying operations specialists and buyers in a cluster/country in order to create a lean end-to-end support for a specific group of goods and services in the Marketing and Sales sourcing area for headquarter(s) across Mars segments (such as Chocolate, Petcare, Drinks, Wrigley) in China.

S/he is responsible for Buying operations for global strategy implementation and execution, such as Media & Creative category. Collaborate with a team of buyers in the Region & other Marketing & Sales functional leads to input the buying strategy as appropriate during the development stage. S/he is also leading a team who is responsible for the execution of the regional strategies in conjunction with the global/regional/local sourcing team.

This role is also responsible for identifying and delivering value chain optimization opportunities and ensures that the team acts as the first line of escalation on issues between suppliers and the business, operating the supplier relationship management process with suppliers.


Key Responsibilities

  • Key commercial contact & owner of Marketing & Sales category cross segments in China cluster
  • Establish & maintain relationships with China segment leadership team. E.g. Marketing and Sales VPs, GMs, CFOs and their teams to ensure understanding of their needs and to facilitate the appropriate level of challenge.
  • Drive & manage the team engagement, ensures an engaged environment (i.e. team leadership, guidance, competencies and career development)
  • With the China Regional Team and global category leaders, develops and drives the execution of the regional buying strategies for selected categories.Maintain a senior relationship with key strategic marketing agencies in China and region                                                                              
  • Works with Media functional leader and Media Effectiveness Manager to develop and drive local media buying strategy (TV, Print, Digital, OOH, Social, Web) aligned with the global strategy
  • Key contact for agency and client relationships
  • Establishes and maintains working relationships with Regional Commercial Segment Heads and develops and implements best practices                                                                                                                                                                                         
  • Lead or coach team into operational activities to include vendor selections, negotiations, contracting and regional category management
  • Establishes and maintains day to day working relationship with clients for whom the role is responsible
  • Recommends and executes best practice for the region
  • Participates in external forums and associations
  • Ensures compliance with proper procedures, policies, systems and controls
  • Accountable for operations and business results. Leads and contributes to global/regional projects as required.
  • Ensures an engaged environment (i.e. team leadership, guidance, competencies and career development)
  • Ensures team knowledge transfer & management
  • Responsible for savings reporting and reporting on value delivered to the business
  • The job holder is expected to support and train more junior and new team members by coaching and motivating the local operations buying specialists & buyers in the achievement of their objectives. Also support individual buyers in major negotiations and critical issues (eg: disputes that threaten continuity of supply, termination of major suppliers, suppliers causing late delivery of projects).
  • Influences clients to align with global & regional buying strategy





1. Education & Professional Qualification

  • Bachelor / Master Degree, MBA is nice to have
  • Fluent in both written and oral English


2. Knowledge/Experience

  • 8 years of professional experience, ideally with supplier/customer management experience & financial acumen
  • 3 years of Media Buying experience at very high level, indirect, marketing and sales, and advertising preferred.
  •  Strong stakeholder engagement skills and savvy


In addition:

  • Demonstrated leadership in change management
  • Demonstrated ability to make sound decisions in complex and/or ambiguous business environments
  • Proven results in strategic sourcing and savings / value delivery to the business
  • History of building internal and external relationships
  • Interaction with management at all levels

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


Job Segment: Sales Management, Sales Operations, Marketing MBA, Sales, Marketing

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