Share this Job

Maintenance Technician II


Greenville, MS, US


A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.


Job Title: Maintenance Technician

Hours: The shift for this position is a rotating shift, 7:30AM-8:00PM and 7:30PM-8:00AM. The schedule will rotate between days and nights.



The Technical Leader’s role is to provide on the production floor leadership to build Progressive Maintenance (PM) capability (breakdown elimination) and technical support (work order completion) for delivering the team’s operational targets such as safety, quality and efficiency results.  This role must proactively identify and action risks to safety, food safety, quality and production losses. Technical Leaders must also lead and coach root cause problem solving with the Make and Pack Technicians on team, effectively communicate priorities and escalate issues within their area and across shifts. 


Technical Leaders have thorough understanding and mastery of Manufacturing Reliability Fundamentals such as Integrated Work Systems (IWS) and the Factory Mars Operating System (FMOS/Daily Direction Setting DDS).  This role will support the development and execution of Clean, Inspect, Lubricate (CIL), Center Line (CL) and Defect Management for their assigned area in Make or Pack.  The Technical Leader is responsible for maintaining standard running conditions of operating equipment in their area plus the repair or replacement of failed components, the ability to troubleshoot unknown equipment issues and recommend adjustments to center line operational output of equipment. 


  • Lead and support the culture development of Mars, 5 Principles and Engagement
  • Coach Mars safety standards, tools and techniques
  • Identify, evaluate and eliminate safety risks using behavior-based safety program and near miss reporting
  • Coach Technicians on use and application of Mars Quality Principle, site quality standards including HACCP
  • Perform mechanical and electrical preventative maintenance on various manufacturing Make and Pack equipment and electrical panels
  • Complete work orders as assigned and proactively look at work orders to complete as time permits
  • Document preventative maintenance and work orders using SAP Plant Maintenance
  • Troubleshoot and repair routine electrical (such as motor starters, switches and sensors using multi-meters and amp probes) and mechanical (hydraulic, pneumatic and mechanical drive systems at the component level) problems on all plant equipment
  • Conduct equipment breakdown analysis
  • Participate and sometimes lead Focused Improvement Teams to eliminate losses within functional area  
  • Develop/train Make and Pack Technicians to: grow functional/technical skills, learn troubleshooting and repair skills to operate equipment more efficiently, understand
  • Autonomous Maintenance activities
  • Perform technical tasks such as fabrication, welding, machinist skills
  • Drive delivery at or above target of following metrics:  TRS, production reliability, stops reduction, mean time between failure, defects found and fixed, work order/PM completion rate
  • Support spares storeroom process and suggest improvements on how to manage spare parts
  • Uses IWS tools to achieve zero losses, ensure follow up to outages and root cause identification
  • Provide technical support to eliminate line top losses and team’s equipment ownership improvements
  • Receive technical direction from the Controls Technician to assist in execution of controls specific support work
  • 90% on production floor working with Technicians to deliver results, assisting in equipment setup and changeover
  • Flow to work as needed to meet the business need



  • Understand and adhere to LOTO, Confined Space, and all other plant safety/GMP requirements
  • Possess a fundamental understanding of electrical, hydraulic and pneumatic schematics and mechanical drawings
  • Advanced machinist skills, metal work, plumbing and steam fitting or
  • Advanced electrical power and controls, understanding of PLCs
  • Conduct hot work permit work as necessary to include grinding and welding
  • Ability to problem solve in area of operation utilizing IWS tools (Unified Problem Solving)
  • Possesses technical mastery; Advanced technical troubleshooting skills in Make or Pack functional area
  • Subject Matter Expert for Autonomous Maintenance Step 4 component
  • Proficiency in work order, preventative maintenance completion and other maintenance activities of the plant
  • Advanced computer skills to include Proficy, Excel, Line Event Data System, SAP, Red Prairie, Nexus
  • Effective written and verbal communication skills
  • Ability to use part diagram and list to order parts
  • Ability to work with vender, suppliers



  • Passionate safety and quality ownership
  • Self-development:  Demonstrated to learn & upgrade job related and leadership skills
  • Mechanical skill block owner and qualifier, experiences teaching and developing Technicians skillset
  • Demonstrated capability to uphold high standards and expectations on equipment/system ownership
  • Demonstrated capability to learn and qualify on new technology
  • Demonstrated ability to balance and handle multiple priorities and complexity
  • Drive Team unplanned down time reduction through PM capability building and breakdown reduction
  • Teamwork, strong collaboration, communication & effectiveness working with others
  • Daily Direction Setting coaching on technician root cause analysis
  • Proven ability to analyze data, determine root cause, eliminate losses utilizing the appropriate IWS methodology
  • Understanding of Mars Quality Management Program, HACCP
  • High level of technical competency and ability to handle multiple priorities and complexity



  • High school diploma and minimum of three to five years of experience in a TPM/technical, manufacturing environment
  • A technical degree in Industrial Maintenance, Electrical/Controls or related engineering/technical fields is a plus
  • Strong operational knowledge of manufacturing processes and equipment


Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


Nearest Major Market: Mississippi

Job Segment: Technician, Hydraulics, ERP, Engineer, Electrical, Technology, Engineering