Share this Job

Shift Technician


Ft. Smith, AR, US


A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.


Job Title: Shift Technician

Hours: Start off M-F 8am-5pm with nights/weekends as needed during project, then will transition to 2 on 2 off 3 on 3 off day or nights.


Job Purpose/Overview

The Shift Technician is responsible for the efficient, safe and reliable operating condition of complex process and high-speed food processing equipment.  The CVS Shift Technician must be multi-crafted (mechanical/electrical) and mainly focused on providing equipment troubleshooting and breakdown maintenance.


Key Responsibilities

  • Maintain, troubleshoot, test, modify, and program automated, electromechanical equipment to include:
    • Refrigeration systems
    • Meat processing equipment
    • Dry product handling and conveying systems
    • Pressurized fluid systems
    • Raw product material handling
    • Mixers and vessels
    • Flexible filling and sealing equipment
    • Batch retort steam pressure-cooking vessels
    • Robotic packaging and cassette handling cells
    • Packaging printing, labeling, and conveying systems
    • Case packers and palletizing equipment
  • Apply engineering principals with mechanical and electrical knowledge to eliminate production problems and improve efficiency and reliability
  • Develop, track, and communicate maintenance specific metrics to identify reduce and eliminate recurring issues on equipment and improve system reliability.
  • Apply predictive maintenance technologies and condition-based monitoring to equipment (oil analysis, vibration analysis, motor circuit analysis).
  • Participation in continuous improvement activities (Lean Manufacturing, Kaizen).
  • Perform Root Cause Failure Analysis on major unplanned breakdowns and recurring problems.
  • Develop and implement Preventive Maintenance Procedures for each equipment item.
  • Maintain equipment and assembly drawings and schematics, document maintenance activities, and maintain historic records.
  • Design, implementation and completion of reliability and cost reduction projects   on equipment.
  • Provide design input and maintenance support to engineering on major project concept, implementation, commission, validation and start-up
  • Be the system expert and a resource for knowledge in operation, controls, set-up, and complex maintenance procedures.
  • Provide equipment specific training to shift maintenance and operations associates to assure compliance with assembly, operating and safety procedures.
  • Procure and maintain replacement parts inventory for assigned equipment
  • Rebuild and restock spare parts assemblies for equipment or systems
  • Manage personal work schedule and planned work orders to maintain system reliability and optimize run time.
  • This position and all site associates are responsible for quality and food safety.


Context and Scope

The CVS Shift Technician is responsible for the efficient, safe and reliable operating condition of complex process and high-speed food processing equipment.  The CVS Shift Technician must be multi-crafted (mechanical/electrical) and mainly focused on providing equipment troubleshooting and breakdown maintenance.  As troubleshooting requirements are accomplished, the CVS Shift Technician will change focus toward preventive maintenance activities as assigned by the day - based System Maintenance Technician thru planned work orders.  They must systematically repair, adjust and maintain processing, filling, conveying, and packaging machinery as assigned using established maintenance reliability practices, consistent observation, repair, and follow-up of operational effectiveness.   Other duties include participating in continuous improvement teams, working on new project activities and continuous training. 


Job Specifications/Qualifications

Education & Professional Qualifications

Desired Education

  • HS Diploma or equivalent
  • Associates degree or equivalent in mechanical or electro-mechanical engineering
  • Technical training from an accredited school and/or military experience in related fields
  • Electrical safe work practices
  • Confined space entry
  • Working at heights
  • Forklift operation
  • FDA Better Process Control certification
  • Filling, seaming, packaging and labelling equipment maintenance training


Knowledge / Experience

  • 5+ years’ experience maintaining mechanical systems on complex process and/or high-speed production equipment.
  • Demonstrated experience troubleshooting, testing, and repairing instrumentation devices.
  • Welding
  • Machining
  • Mechanical maintenance

Desired Skills

  • Electrical/Electronics-install and repair (some explosion proof environments)
  • Single and 3-phase powered equipment (troubleshoot, test, and repair)
  • AC and DC control systems (troubleshoot, test, and repair)
  • AC variable speed and servo drives (troubleshoot, replace, program)
  • Fiber optic devices and cabling (repair, replace, set-up)
  • Operate electronic test equipment (multi-meter, meg-ohm meter, amp probe, Hart Communicator, oscilloscope, power analyzer)


Key Functional Competencies & Technical Skills

  • Precision instrumentation, repair and calibration (flow meters, pressure transducers, capacitance, inductance and ultra-sonic sensors, vision systems, temperature controls, microwave position sensors, digital/analog devices, Dolphin and AMS software)
  • Programmable Logic Controller, troubleshooting, repair and adjustment (Allen Bradley)
  • Hydraulic and pneumatic control and powered systems
  • Robotics operation, repair, and programming
  • Machining, mill and lathe
  • Steel fabrication and repair
  • Mechanical maintenance
  • Welding (MIG, TIG and stick)
  • Blueprint reading
  • Thermal processing instruments and controls
  • Proper use of hand and power tools
  • Food Manufacturing experience and knowledge of food safety
  • Knowledge of Good Manufacturing Practices


Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


Nearest Major Market: Fort Smith

Job Segment: Hydraulics, Technician, Electrical, Engineer, Instrumentation, Engineering, Technology