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Europe Quality and Food Safety Director F/M/X


Aimargues, 30, FR



Europe Quality and Food Safety Director

Royal Canin


Location : Aimargues (30 minutes from Montpellier)

Contract : Permanent contract


In close collaboration with global, regional and local stakeholders, the Europe Q&FS Director leads strategic deployment and governance of all quality and food safety processes and standards in all functions of the business from ingredient,  through manufacturing, distribution and all functions of the market activity.  The role is responsible to ensure the region is adequately prepared including systems and organizational resources necessary to ensure quality and food safety processes and  requirements are consistently delivered.


What will be your key responsibilities?

Deployment and Governance of all quality and food safety standards:
•    Work directly within the Value Chain Organization (Supply VP, Commercial Dir, Supply Dir, Finance Dir) as appropriate in the end to end supply chain to build and maintain the adequate resource and organizational strategy to be compliant to all current quality and food safety requirements as well as on time deployment of any new requirements – including Mars Standards, local regulatory requirements and RC global product specifications. Ensure adequate systems are in place to mitigate potential risks to the business.
•    Work directly within the Regional Leadership Team (Reg. Pres., Country GM’s, P&O VP, Regional CFO, VCO VP) as appropriate in the local markets and regional sub- BU organizational scope to build and maintain the adequate resource and organizational strategy to be compliant  to all current quality and food safety requirements as well as on time deployment of any new requirements – including Mars Standards and local regulatory requirements. Ensure adequate systems are in place to mitigate potential risks to the business.


Drive Operational Excellence and Continuous Improvement in all Quality and Food Safety Systems:
•    Lead the Q&FS regional team activity and ensure an adequate regional support organization is in place to provide capable functional support needed in the region.
•    In collaboration with the regional VCO team, support the QFS and R&D regional activity in Regional TLT and Regional SMR forums of the S&OP+ cycle to manage ongoing business operations and drive continuous improvement.
•    Serve as part of the RC Global Quality Leadership Team to collaborate with other regional quality leaders as well as global quality leaders to build and execute the quality and food safety strategy necessary to support the RC Global business unit.
•    Responsible to ensure the regional organization is compliant to the Mars QMP standard as well as leadership of the bi-annual management review process to assess regional business performance in collaboration with the regional VCO leaders in the SMR and regional leaders in the MBR before summarizing and finally personally responsible to present to the RC Global Leadership Team (BU President and leadership team)
•    Support all major CAB investment projects through collaboration in each project steering team (Supply VP, Engineering Dir, IE Dir, Site Dir) to ensure all QFS requirements are in scope and adequate resource/system capability are in place. 
•    Complete ownership of the Mars PRIMP process in the region – including robust deployment and training in each local unit, as well as directly leading the PRIMP process in the event of real business crisis/quality/food safety incidents to ensure all product affected is adequately secured and the risk assessment steps of the process are managed directly with each market team (GM & Team), factory (Site Dir & Team) and regional/global stakeholders as necessary to support a comprehensive risk assessment and ultimately manage escalation of proposed actions to Mars Global stakeholders and subsequent communication of aligned actions back to the local units affected.
•    Work directly with Mars Global Services (MGS) Laboratory organization in collaboration with RC Global QFS to ensure adequate analytical capability  and laboratory (internal and external) reliability, is in place to verify product food safety and performance requirements as well as the capacity to meet the business growth and innovation requirements.
•    Work directly with Mars QFS functional counterparts in the region to align on common functional strategies to drive efficiency as well as a clear focus on cross business unit talent pipeline development   


Role Model Senior Leader Behaviors is all Business Activity:
•    Fully embody the Mars 5 Principles of Quality, Responsibility, Mutuality, Efficiency, Freedom and role model within the business the use of the principles to guide every decision.
•    Role model Great Line Manager behavior by recruiting, engaging and developing associates in the Mars way. 
•    Work diligently to drive personal development and to support strong long term development plans for all direct reports and serve wherever possible as a mentor in the organization to support the development of any Mars associate. 
•    Work both cross functionally inside the business unit as well as across Mars business units to build a strong long term succession plan that supports the long term growth of the organization as well as the personal business goals of the associates in the organization. 



What are we looking for?

Education & Professional Qualifications    

Chemistry, Biology, Engineering or Food Science related degree
Master’s and/or other advance degree preferred


Knowledge / Experience    

Ideally 10+ years experience in a quality related function (food Industry experience Is appreciate)
Strong process expertise/experience in manufacturing based environment
Strong functional expertise in quality and food safety including direct experience in strategic deployment and operation of critical QFS systems (HACCP, ISO, etc) across both manufacturing and market activities
Must be willing to travel both domestically and internationally on a frequent basis to support all business activity as well as international meetings and seminars abroad as appropriate 
Must be fluent in English.



What can you expect from Mars and Royal Canin in particular?

•    At Mars, we believe in a relationship of mutual trust, dignity and respect between our company and Associates that is more meaningful than the standard employer/employee relationship. 
•    As Associates, we can expect to be respected, supported and valued as individuals, to be treated fairly and equitably.

•    An environment where you are empowered to be proactive and to take initiatives to make a difference.
•    At Royal Canin, you will work in a multicultural environment (more than 40 nationalities) and where your dog will be welcomed by more than 100 other Associates’ dogs at the office!  
•    Since 2015, no waste to landfill is made by the 16 Royal Canin factories in the world
•    All Royal Canin products manufactured in Europe are ISO 14001 certified from design to factory gate




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