分享该职位

M&M's - Supplier Quality & Food Safety Scientist

地点: 

SH, CN

类别:  R&D
职位编号:  981841

在玛氏,这是一段互惠并共同获益的体验。

在玛氏工作,实现您的职业抱负。并且认识到开展业务不仅仅是为了盈利。这是玛氏的理念。我们为每一位同事提供机会。让您所从事的工作变得对您本人、您身边的人以及地球更有意义的机会。在这里您从事的是既有趣又富有挑战性的工作,您不仅拥有开展工作所需的工具,还值得拥有杰出的同事来协助您共同完成。在您大展宏图的同时,我们也不断改善业务开展方式及促进同事职业生涯发展,把玛氏集团变成一家前途光明,不断持续发展的公司。

因为这从来不仅仅是关于单个个人、单个项目或单个品牌的事情。这关乎如何充分利用自身资源来实现互惠互利的长期收益。这关乎是否有创意、有理想。我们不怕失败,因为只有不思进取才会毫无风险。正是诚信和理想共同造就了玛氏这样一个独特而优异的工作环境,这也是为何在这里工作意味着更多。

关于玛氏

玛氏公司是一家拥有近百年悠久历史的私营家族企业,为人们和他们的爱宠提供各种产品和服务。作为一家销售额超过350亿美元的跨国公司,玛氏公司拥有众多深受全球消费者喜爱的品牌,例如:M&M’s®、士力架®(SNICKERS®)、特趣®(TWIX®)、MILKY WAY®、德芙®(DOVE®)、 宝路®(PEDIGREE®)、皇家宠物食品®( ROYAL CANIN®)、伟嘉®(WHISKAS®)、 益达®(EXTRA®)、奥碧®(ORBIT®)、5™、彩虹®(SKITTLES®)、UNCLE BEN’S®、玛氏饮品™(MARS DRINKS™) 和COCOAVIA®。此外,玛氏公司也提供宠物护理服务,旗下拥有BANFIELD® 宠物医院、Blue Pearl®、 VCA® 和 Pet Partners™等品牌。目前,玛氏公司总部位于美国弗吉尼亚州麦克莱恩(McLean),在全球80多个国家的100,000余名同事每天都在积极践行着由“质量、责任、互惠、效率、自主” 构成的“玛氏五大原则”,通过业务发展为所有利益相关方创造价值,最终实现令你我自豪的成长。

 

Job Purpose/Overview

  The Supplier Quality & Food Safety Scientist is the point person for implementation and delivery of the Shanghai store Quality & Food Safety Management Program and the continuous improvement of supplied finished goods across all stores. They execute this work via auditing manufacturing processes, internal co-packing processes, and managing non-conformances.  At all points, they are the face of quality; providing training, coaching, & expertise to internal teams and suppliers.

 

Key Responsibilities 
1. Q&FS Responsibilities (50%)
•    Manage the Shanghai retail location Quality and Food Safety management and drive continuous improvements (i.e. Quality Plans, CAPA’s, PRIMPs/Non-conformances, quality related training material, Mars Global standards, etc.).
•    Communicate with Store and Co-pack Leadership Teams on product quality, food safety and/or store conditions which may have a negative impact on product and work collaboratively to correct the situation.
•    Coordinate the maintenance and reporting of non-conforming product and ensure its proper disposition and documentation.
•    Develop and implement an internal audit schedule for retail location and evaluate annually for effectives/compliance.
•    Assist in the development and delivery of the store’s Q&FS training program for all retail associates.
2. Supplier Quality Responsibilities (50%)
•    Conduct merchandise product audits in Chinese language
•    Report audit findings in English & Chinese
•    Develop supplier’s capabilities
•    Manage non-conformance & follow-up
•    50-70% travel required
•    Communicate effectively with sourcing, buying, and marketing teams

 

Context and Scope
The Supplier Q&FS Scientist will spend 50% of their time working with finished goods manufacturers (t-shirts, mugs, dispensers, key chains, etc.).  They will perform some of this work remotely through auditing software and some of the auditing on-site at the manufacturer.  They will work with the support center merchant & R&D teams to identify risk and potential mitigation activities at the factory.  The content of the audits focuses on Quality Management Systems, GMPs, and product specific risks combined with customer feedback and non-conformance prevention.

 

As part of the preparation for supplier auditing, the Supplier Q&FS Scientist will gather information from the store sites (SHA, US locations, EU locations) via the Quality Admin & Site Quality Champions.  They both report out and action information coming in with the manufacturers.

 

As part of the store team, The Supplier Q&FS Scientist helps the store achieve and maintain Quality goals. In order to achieve these goals, the Q&FS Admin must partner closely with retail associates at all levels (associates, supervisors, managers, directors) to coach and train them into completing key quality tasks. This includes engaging associates to upload documents into the Nexus quality system, supporting consumer complaints through technical input and training, influencing others to complete their internal audits on time. Each week and period they are responsible for reporting on key quality metrics – corrective actions, internal audits, non-conformances (held product), consumer complaints, risk assessment status on new product/experience, and key quality & food safety training. This role is a part of an international quality & food safety team that includes all retail and manufacturing locations at M&M’s Retail. At a minimum, this Q&FS Admin role will collaborate with teammates on a period basis. Additionally, the Q&FS Admin will be supported through weekly phone/video calls with the Q&FS Manager and SQA Manager (located in the United States Support Center) to help prioritize tasks and keep track of their progress against objectives

 

The Supplier Q&FS Scientist is expected to be present at the store 25%-50% of the time. He/She will cultivate a team attitude, connecting merchandise quality management at the factory level with the finished saleable good and in-store experience.

 

Job Specifications/Qualifications
•    BS degree in Chemistry, Food Science, Engineering, or related technical field preferred.
•    2-3 years of experience in manufacturing and/or quality & food safety role(s). 
•    Understanding of manufacturing processes (plastics, ceramics, textiles, metals, paper, etc).
•    Ability to read and edit technical drawings and documents in English
•    Demonstrated ability to work independently with minimal supervision
•    Superior inter-personal skills 
•    Capacity to build relationships internally & externally 
•    Ability to adapt and manage effectively in a changing environment 
•    Ability to efficiently manage multiple initiatives and timelines
•    Ability to act as a bridge for business and technical requirements
Knowledge / Experience    
•    Knowledge of quality management systems, GMP’s, food safety, and regulatory guidelines. 
•    Experience conducting quality & food safety internal and/or external audits. 
•    Excellent analytical and troubleshooting skills. Strong questioning and probing skills to discover issues and to verify the accuracy of information, results and data.
•    Full working knowledge of computer software including: Word, Excel, Outlook and PowerPoint. Preferred knowledge of cloud-based software including: SharePoint/OneDrive and Skype for Business.
•    Understanding of ISO9001 and FSSC 22000 standards.
•    Knowledge of pest control management.
•    Strong interpersonal skills with the ability to communicate, influence, negotiate, motivate and lead a cross-functional quality support team.
•    Ability to work independently as well as within a team. 
•    Strong project management skills and ability to prioritize own workload. 
•    Ability to make timely, consistent and well balanced decisions.
•    Effective written and oral communications skill.
•    Presentation skills for delivering training programs and Q&FS program reviews to a wide variety of audiences.
•    Flexibility to adapt to regularly changing priorities and quality issues. 
•    Ability to handle sensitive information.
•    Ability to travel up to 50%-70%

 

RN: 22

 

玛氏致力于提供平等就业机会,将考虑所有符合资格的求职者,不论其种族、肤色、宗教、性别、性取向、性别认同、国籍、残疾状况、受法律保护的退伍军人身份或受法律保护的任何其他特性。如果您在求职申请过程中由于残疾而需要帮助或便利条件,可向我们提出。本公司很乐意提供此类帮助,并且任何求职者均不会因提出此类要求而受到惩罚。