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Pouch Lead


Columbus, OH, US, 43228


A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.


Purpose of Role:


The Shift Lead will provide an added dimension in coordinating, monitoring and directing of activities and programs within processing, packaging, warehouse, and could be expected to do so in the absence of a manager. This role provides necessary focus on area support systems such as inventory, management of packaging materials, productions schedules, waste reduction, usage and yield, sanitation, technology upgrades and staffing. In addition this role will interface with other support groups such as Maintenance and Quality. The result should be safely producing quality petfood that meets or exceeds all quality specification established by Mars Petcare in the amount and schedule indicated by business needs.


Principal Accountabilities:


Provide leadership and coordination for full shift or multiple process areas, often without a production supervisor assigned. Responsible for understanding safe and efficient operations of all petfood manufacturing equipment. Ensure daily crewing needs and changes are addressed for optimized operation of area. This will require a high level of understanding of labor crewing requirements, Staffing Tools, good communication and planning. Ensure all process reports are completely correctly, legibly and in a timely manner. Meet or exceed the plant productivity goal for the shift by identifying and directing operational needs that includes staffing, inventories, etc. Monitor all activities on all production lines, immediately reporting downtime to Supervisor, Maintenance or Quality Assurance when downtime cannot be corrected by the operator. Facilitate good communication and planning with other leads and operators to ensure that changeovers are done timely and effectively, optimization of production lines, quality checks are being performed, schedules are achieved with little downtime, waste is reduced or managed effectively. Ensure ingredients, supplies and resources are available so that each line may run without delay to complete the shift schedule. Ability to assess situations early and accurately, to take effective and tactful action to correct and improve. (problem solving) Successfully resolve conflicts by listening, sharing information, focusing on situations not people, and by helping create a positive work climate and high performing team environment. Conduct on the job training and guidance for new associates that includes specific safety requirements, operation of equipment, quality systems and sanitation. Other duties and responsibilities throughout the plant as assigned by Supervisor. Operate equipment as needed (breaks or fill-in) Participate in site action circles/focus groups Identify and resolve continuous improvement opportunities Ability to work under tight schedules and in high pressure situations Must be capable of working at elevated heights Standing on concrete floors for long periods of time Must be able to lift 50lbs repetitively Must be able to lift up to 65 lbs occasionally Must be able to adapt to temperature and environmental extremes such as hot to cold, dust, dirt and chemicals Must be able to adapt to a flexible working schedule, including different rotations. Shifts, overtime hours, weekends and holidays Ability to effectively understand and communicate instructions Understand plant process flow Can perform the essential functions of the job with or without a reasonable accommodation Able to complete all tasks in the area abiding by Mars Safety and Mars Quality practices

Every associate at Mars has responsibility to the achievement of Quality and Food Safety

Qualifications / Education and Experience:


3+ years manufacturing experience with demonstrated leadership ability is preferred Strong interpersonal skills with the ability to work in a team environment with a positive attitude and minimal supervision High school diploma or equivalent Good basic math, reading and writing skills Demonstrated computer skills Good problem solving and/or troubleshooting skills Working knowledge of Safety, Quality and Material Management Systems and procedures Knowledgeable of food safety, GMP, GHOP, HACCP, SPC requirements Ability to work in a self directed manner with minimal supervision and a positive attitude.


The primary qualifications of this position are:


Most recent Performance appraisal with a minimum of “Meets” expectations and not more than 1 year old. No active caution notices. Acceptable attendance (less than 7 incidents and no discipline above an Initial Warning). Physical requirements: Ability to perform all needed physical activities without restrictions. (Maximum of 50 pounds lifting.) A current certification to operate a forklift or the ability to certify prior to start-up. Obtain certification from the FDA Better Process Control School within one year. Successful completion of in-house thermal processing.

Interested candidates must meet all primary qualifications to be considered for this position.


Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


Nearest Major Market: Columbus

Job Segment: Quality Assurance, Technology