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Operator/Team Member- $1,500 Sign On Bonus


Cleveland, TN, US, 37312


A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.


Job Title: Team Member

Shift: 12 hour rotating shifts 



Team Members are system experts in their assigned area, and are highly functional in multiple areas. Team Members must also ensure efficiency, operational conformance, product quality and continuous improvement. Functions as a member of an area team which is directly responsible for the efficient production of quality products in the required quantities. Operate/change over specified machinery in the assigned area. Team Members must have the skill set to train and/or perform the tasks of other associates in the area as needed. This job requires Strong Communication, Interpersonal and Team Building skills to support site objectives.


- Performs all assigned activities & job tasks within a line or area
- Operates equipment in a safe and efficient manner. 
- Takes corrective actions in solving problems to root cause level.
- Able to assess equipment operating reliability and perform routine repairs, adjustments and malfunction troubleshooting.
- Performs and/or works with Maintenance to complete equipment PM's.
- Able to maintain accurate records of QC checks, production numbers or waste performance. 
- Keeps detailed log books:  Performs all shift support documentation in a quality matter
- Performs QC tasks such as metal checks, inspection of date codes, item numbers, dump logs, etc. 
- High degree of ownership for product quality:  Performs all standard quality checks & other quality related duties
- Able to operate a forklift. 
- Able to operate a computer and utilize the basic standard desktop systems (LSS, PSL, MIS, SQCIS, etc.). 
- Understands principles of inventory control.
- Has knowledge of the plant's products and goals. 
- Understands production schedules, production computer systems, work instructions
- Has general knowledge of Mars & the systems used by the business.



- Demonstrated ability to work well in a team environment, taking initiative with team along with other team members to train, motivate and solve problems.
- Demonstrated ability for communication, verbally and written, along with good listening and organizing skills. 
- Participates in and supports the team with a "pro-team" attitude.  Works well with others and has good team skills. 
- Shows initiative in self and team development, is reliable, uses time wisely and is willing to accept change.


Minor Preventative Maintenance Able to assess equipment operating reliability and perform routine repairs, adjustments and malfunction troubleshooting

High degree of ownership for product quality
Performs all standard quality checks & other quality related duties, and escalates issues as appropriate
Shutting down a system due to a product quality issue, contamination risk, safety risk, or equipment inefficiency. Changes to work instructions.
Changes to team work schedules.
Changes to operating standards.
Shut down system or machines for non-conformities or poor performance.



- Self-Development - Ability to learn additional skills and develop in role with additional responsibilities.
- Conflict Management:  Can handle tough situations and equitably resolve conflict with colleagues
- Dealing w/ Ambiguity:  Can effectively cope with change and comfortably handle risk & uncertainty
- Integrity & Trust:  Is widely trusted by colleagues
- Applies some advanced skills to the position or specialization.
- May adapt procedures, processes, tools, equipment and techniques to meet the more complex requirements of the position. 
- Resolves most questions and problems, and refers only the most complex issues to higher levels.
- Works under minimal supervision. May assist in orienting and training lower level associates.


High school degree or equivalent; In-house training required. Completion of certification program may be required.


1 year of work experience within manufacturing, or a technical and/or trade discipline

JOB REQUIREMENTS:  Explain any particular physical or mental requirements necessary to perform the essential functions of the role

•Lifting 25 kg.  


Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


Nearest Major Market: Chattanooga