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Sr. Analyst - Trade Compliance


Chicago, IL, US

JOB CATEGORY:  Commercial

A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.




The incumbent is expected to be an interface between freight forwarders, Government agencies, customs brokers and Mars affiliates in regards to trade compliance. This person will be responsible for the following key areas: Expert knowledge of, & ability to apply laws and regulations related to trade compliance business activity in the Americas; must be proficient working with, and the requirements of, trade authorities globally; must be proficient working with compliance software and SAP; audits of import and export documentation, recordkeeping, and classification of internationally shipped goods.


ESSENTIAL DUTIES AND RESPONSIBILITIES (each item should account for 10% or more)


Execute Compliance Activities
•     Execute Mars import/export compliance program - activities may include, but are not limited to,  creation and implementation of programs to comply with customs regulations across US, CA, MX, valuation reviews, assist tracking, CTPAT, and  roll-out and training of associates on new trade policies.
•   Ensure continuous improvement and execution of day-day compliance activities
•   Manage relationship with customs brokers and freight forwarders.  Act as primary business stakeholder and collaborate with C@MTT on brokerage sourcing initiatives.
• Perform audits of Free Trade Agreement forms to ensure compliance with FTA programs including but not limited to NAFTA, Korea, Chile, CAFTA, and US-Australia Free Trade Agreement.   Ensure eligibility and record retention requirements are met.  May generate FTA certificates.
•   Communicate new requirements to Mars associates via training, newsletters, and SOP creation

•     Utilize Trade Compliance Software to perform audits of import/export entries, and where software may not be utilized, complete manual audits of import/export requirements, developing .xls tools where needed.
•     Monitor procedures used by other Mars manufacturing facilities and vendors to ensure compliance with U.S. and other governmental trade regulations.
•     Perform investigations pertaining to trade compliance with applicable import/ export laws.
•     Conduct audits to ensure compliance with import/export documentation retention.
•     Other audit activities as assigned by the Trade Compliance Manager or Operations Manager.

Document Policies
•     Update the Customs Compliance SharePoint as needed.
•     Create and update SOP’s to ensure documented policies reflect current practice.

•     2nd Level review of HTS classification of items and maintenance of classification database in accordance with Customs procedures.
•     Manage broker day-day performance and participate in broker reviews.
•     Respond to business/SME requests for assistance and provide internal consulting
•     Continue skill development in project management, trade compliance and regulatory issues.
•     Identify new procedures/methods to continuously improve and expedite clearance and cost avoidance for import/export shipments




•   Facilitate resolution of and make decisions regarding trade compliance issues and problems that arise in connection with business activities involving Mars units
•   Drive and ideate programs to identify and implement cost savings opportunities
•   Provide expert consultations to internal customers on import/export requirements, tariff systems and other customs-related matters to mitigate compliance risks.
•   Ideate corrective actions in response to audit results and hold affiliates, suppliers, and brokers accountable for compliance.
•   Create and execute business procedures, best practices and internal controls necessary to ensure customs compliance to minimize business and legal risk, including creation of SOP's and documented procedures.




Minimum:  Bachelor's degree. Solid computer skills; proficiency in SAP
Preferred:  Bachelor's degree in International Business, Logistics, Supply Chain, or International Studies.   Customs Brokers License, Expertise in Excel


Related Experience/Requirements:

Minimum:   5 years of international logistics and trade compliance in consumer products or food manufacturing environment OR Customs brokerage experience

Preferred:  Experience working with FDA products or USDA, project manager experience, export controls experience, meat or agricultural experience



Minimum: Effective communicator; excellent oral and written communication skills
Sound interpersonal skills enabling the incumbent to work effectively within cross-functional teams.
Leadership skills - Standing Alone, Decision Quality, Comfort with Ambiguity, Problem Solving, Conflict Management, Peer Relationships
Expert level Trade Compliance and Logistics knowledge

Preferred: Chemical, food, Meat, USDA experience, machinery classification expertise + global FTA knowledge.  3 year experience in export controls.


Physical Requirements:

Must be able to perform extensive typing.



Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


Nearest Major Market: Chicago

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