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Customer Supply Chain Lead CPFR - Walmart - Bentonville, AR

LOCATION: 

Bentonville, AR, US

JOB CATEGORY:  Supply
REQUISITION NUMBER:  194612

A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

 

Mars Wrigley Confectionery is looking for a Customer Supply Chain CPFR Lead – Walmart in Bentonville, Arkansas

Purpose of Role:

The Customer Supply Chain CPFR Lead - Walmart is to ensure on-shelf in-stock excellence of Mars-Wrigley products, thereby providing our consumers with the ultimate enjoyment of our products.


The Customer Supply Chain CPFR Lead is the primary point of contact for Wal-Mart Replenishment Manager’-s and is a secondary point of contact for Wal-Mart Buying personnel.  The role is critical to developing a high quality relationship with this supply chain driven customer, and plays a vital internal role supporting sales growth and driving operational efficiencies while working collaboratively with Supply, Sales and Demand Planning.

The Customer Supply Chain CPFR Lead is responsible for supporting critical decisions and providing recommendations impacting both the customer and Mars-Wrigley supply chain & finished goods inventory.  Influencing the customer, our account team, and our internal supply teams is crucial to the effectiveness of this role.  Strong analytical skills coupled with the ability to provide an influential business case will be essential to successfully gain alignment for implementing product supply recommendations.

 

The success of the Customer Supply Chain CPDR Lead is measured by exceeding targets on both in-stock and product fill rate goals while delivering target return on inventory investment, supporting sales growth, accurately predicting future demand forecasts, and effectively identifying and collaboratively resolving supply chain disconnects between Mars & the customer’s supply chains.

 

Principal Accountabilities:

  • Embraces and live the Mars culture by leading with The Five Principles
  • Ability to adjust, adapt, respond to, and be resourceful in the face of change to deliver business objectives
  • Leads End-to-End Customer Collaboration process with a focus on service metric improvements and mutually beneficial, efficient supply chain solutions
  • Develops strong relationships at all levels of the customer’s supply chain
  • Must effectively influence team members to gain support for replenishment and inventory management policies that maximize product availability at store level, while minimizing inventory in the supply chain
  • Partners with customer to be the best in class as measured by SAMBC and Advantage Survey
  • Be viewed as the supply chain expert for Mars-Wrigley Confectionery, LLC
  • Owns and manages customer specific service metrics (SAMBC) and provides proactive communication and action plans to mitigate service risk
  • Provides supply chain expertise and insights to the Wal-Mart Mars-Wrigley sales team
  • Partners with sales team to support strategic planning and execute against growth/volume opportunities through identification and quantification of end to end supply chain savings
  • Develops analysis and scorecards for communication to the customer and key cross-functional teams to improve overall supply chain compliance and effectiveness
  • Provides both quantitative and qualitative feedback regarding customer activity to improve the overall forecast accuracy of the organization
  • Has responsibility for the accuracy of the customer system forecasts and their inputs into the Demand Planning process
  • Be the point-person for operational execution of all modular changes
  • Manage the supply chain inter-dependencies between Sales, Demand Planning, Customer Service, Inventory Management, Operations Planning and the Customer
  • Responsible for all Retail Link & GRS replenishment activities including:
    • Ensure Retail Link item settings are properly maintained to ensure appropriate store level product replenishment
    • Recommend CUSTOMER SUPPLY CHAIN CPFR LEAD - WALMART policies to Walmart replenishment team
    • Utilize Retail Link data & reporting capabilities to provide analytical support to cross functional team members
    • Retail Link - Subject Matter Expert (SME) on the account team, providing analytical support
    • Communicate impact of any Retail Link replenishment policies to all key stakeholders
  • Develop and implement on-going improvements for collaborative planning, forecast and replenishment processes

 

Minimum Qualifications:

  • Bachelor’s degree in Supply Chain, Logistics, Operations Management, Business Management and/or related field
  • 3-5 years’ experience in Supply Chain or Operations Management
  • 2 years of CPG experience in Supply Chain on a customer dedicated team
  • Ability to travel (20%) as required
  • Must be able to work flexible hours

 

 

Key Functional Skills/Knowledge:

  • Strong communication skills – written and verbal
  • Managerial presence, interpersonal and leadership skills
  • Ability to work across multiple cross-functional teams
  • Analyze and Improve Performance – Can effectively draw insights from data and develop collaborative solutions for supply chain challenges.
  • Effective negotiation skills
  • Skilled at process and project management
  • High decision quality in a fast-paced environment
  • Proficient with Microsoft Office. MS Access skills desired
  • Proficient with Retail link & GRS Global Replenishment Solution
  • Demonstrate leadership capability to drive collaboration & business results
  • Demonstrate the ability to define and deliver on customer needs and expectations

 

This role does not have direct reports. It is an Individual Contributor position.

 

#LI-MD1

 

 

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

 


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