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Petcare-AST Supplier Quality Assurance Manager


0, 11, CN

JOB CATEGORY:  Commercial

A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.


Key Responsibilities/职位描述

  • Drive the sourcing strategy as SQA category lead for raw material from Asia
  • Re-shape the sourcing strategy as SQA category lead for suppliers
  • Represent Asia SQA to work with GET team together with buyer representative
    • Collect BUs needs to feed into GET strategy and plan
    • Communicate the GET strategy and plan to BUs SQAs and execute together
    • Coordinate the Regional Validation with BU SQA to protect the Asia supply and DiB delivery
  • Material specification development and communication
    • Drive the Global Essential material MRA and Specification standardization
    • Lead supplier hazard risk assessment, understand supplier Hazard management system and evaluate the effectiveness of the system
    • Build the assessment result into MRA and discuss the hazard with R&D & BU SQA to complete the MRA
    • Work with R&D & BU SQA to build the MRA output into the new specification or revised specification
    • Communicate and align with supplier on the new specification/revised specification
    • Get new/revised specification signed by supplier to move to the supplier development
  • Supplier development
    • Assess supplier capability of meeting Mars standards
    • Confirm the supplier analytical data is acceptable
    • Assess and confirm supplier’s process is capable, stable and meet Mars specification consistently
    • Work with supplier and provide coach to develop their  technical capability and quality culture to meet the future requirements of the supplier strategy
  • Performing the Mars Q&FS audit in suppliers facility in Asia
    • Develop annual supplier audit calendar based on supplier status
    • Create supplier audit plan based on the MRA and supplier performance
    • Conduct the audit to verify the effectiveness of hazard control,
    • Share the audit report with supplier and the receiving site
    • Work with supplier for the action plan development, follow up on the completion and verify the action plan
  • Supplier and material performance Management
    • Regular conformance review with receiving site and supplier
    • Coach supplier on the non-conformance investigation and S-CAPA
    • Track S-CAPA completion and verify the effectiveness
    • Review supplier change control and communicate with key stakeholder /receiving sites
    • Manage supplier change control to avoid non-conformance
  • Metrics and Supplier status
    • Utilise MQM metrics to understand and improve the Q&FS of the supply base
    • Update supplier status based on the capability and conformance result
    • Monthly update metrics and database
  • Mentoring to new Team members
  • Lead Simplification and standardization
  • Team and organization support
  • Manage the communication and expectation with stakeholder including buyers, SQA, R&D etc globally.



1.Educational & Professional Qualification

  • Bachelor degree or above Project management experience
  • Tertiary qualifications in Science, Agricultural science, Engineering, Food technology Chemistry or other related disciplines
  • Food-related industry experience


  • 8+ years of experience having spent a good part of career in SQA
  • High levels of creativity and problem solving skills.
  • Good communication and interpersonal skills
  • Sound functional and technical skills.
  • Strong drive for results.
  • Mentor Skill
  • Fluent writing and listening in English
  • Proven ability to work collaboratively with internal customers and suppliers


Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


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