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AST SQ Assurance Assistant Manager- Pet Nutrition


0, AP, IN

JOB CATEGORY:  Commercial

A mutually rewarding experience. Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.



Job Title                           Assistant Manager-Supplier Quality Assurance | Asia Sourcing Team (AST)

Segment                          Mars Petcare Asia Sourcing team

Function                          Commercial

Job Level                         T1

Location/Site                  Hyderabad Petcare Plant

Reporting Manager       APAC SQA Director


Job Purpose/Overview

The Supplier Quality Assurance role undertakes the SQA process with suppliers to proactively ensure that the Quality Systems are in place to enable the delivery of all materials to Mars manufacturing facilities to specification. The role has 3 main purposes; the assessment and improvement of a supplier’s capability to meet specification, to ensure the resolution of non-conforming material issues and the technical development of the supply base to meet future requirements.


Key Responsibilities

  • Performing the Mars Q&FS Audit of a supplier facility in Asia
  • Assessment of a suppliers capability to meet Mars standards of Supply
  • Confirmation that a suppliers analytical data is acceptable
  • Assessment and confirmation that a supplier has robust process capability to meet the Mars Specification consistently
  • Support the supplier to investigate and resolve material non-conformances
  • Responsible for calculation of MQM metrics to understand and improve the Q&FS of the supply base
  • Confirm the supplier hazard controls are working effectively throughout the inbound pipeline and are accurately documented in the MRA
  • Ensure that the full verification program derived from the MRA is operating effectively
  • Responsibly communicate business opportunities identified during supplier conversations/visits
  • Maintenance and ownership of ASL
  • Global stakeholder and receiving BUs management
  • Global Sourcing MSSM support
  • Global Essential DiB project support
  • Simplification and Standardization support
  • Organization/Team support


Decision Making Authority


  • Defining the batch size (or extent) of all the material hazards;
  • Defining hazards added by the supplier;
  • Establishing the effectiveness of all the supplier hazard controls;
  • Supporting suppliers Q&FS systems & process capability development;
  • Defining the supplier’s capability to deliver materials to specification;


  • Ensuring suppliers have addressed causes for non-conformances
  • Performing Q&FS performance reviews with suppliers
  • Performing Q&FS audits with suppliers


  • Changes to MRA’s and Material Specifications


  • Inbound verification testing performance


Job Specifications/Qualifications

1. Education & Professional Qualification

Tertiary qualifications in Science, Agricultural science, Engineering, Food technology Chemistry or other related disciplines

2. Knowledge/Experience

3+ years of experience in food-related industry, project management experience.


Mars Leadership Competencies

  • Standing alone
  • Dealing with ambiguity
  • Stakeholder Management  


Key Functional Competencies & Technical Skills  

Auditing & systems, Mars QMP & Standards, MQM Standard & SQA Process, Process Capability & Statistical evaluation, Material sciences, Process technologies, Customer certifications, Laboratory management




Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


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